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Contact MaxPreps Customer Service

How to Reach a Person at MaxPreps

Verified Contact Information

Toll-Free Number:

  • 1-800-329-7324
Call Now

Legal:

eu.dpo@viacomcbs.com
Send Message

MaxPreps Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular MaxPreps Phone Number
1 (800) 329-7324
Average Calls duration
1 minute
Most Popular MaxPreps Email Address
eu.dpo@viacomcbs.com
Issue Resolution Rate
Low (11% reported full resolution)
MaxPreps Customer Service Rating
4.5 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact MaxPreps?

Most Popular Number:

(800) 329-7324
Total calls: 233 Issues resolved: 9 Last call: Jul 16, 2026

The MaxPreps phone number to reach the customer care representatives is 1-800-329-7324. The customer service agents at this helpline are ready to handle general user questions and specific concerns from coaches, athletic directors, and verified team personnel. You can call this number with inquiries related to correcting player information or photos, adding or editing team rosters, schedules, and stats, and submitting team or player highlights. You can also use this phone line to report inaccurate rankings or records and request assistance updating scores or game results. The tech support experts at this phone number will also help with MaxPreps account issues, including login and password resets.

The direct MaxPreps contact email address for customer service inquiries is not mentioned on the official website. However, you can visit their Support page to submit your request online. Click the Support tab at the top of the homepage, select the topic that best corresponds to your issue, and follow the instructions. You can also click the Submit a Request button at the bottom of the page and fill out the web form to reach customer care with your questions, complaints or suggestions. The MaxPreps email for legal inquiries is eu.dpo@viacomcbs.com. It can be used to discuss the Privacy Policy concerns with the Data Protection Officer.

To get in touch with the customer care team online, visit the MaxPreps website and click the Support tab at the top of the homepage. Find the topic you need help with and follow the instructions to submit your requests. For general inquiries, click the Submit a Request button at the bottom of the page and complete a form. A MaxPreps customer service agent will contact you to discuss the details as soon as they study your issue. If you prefer communicating via social media, click the platform’s icon in the top right corner of the main page to follow the company or DM the customer care agents there.

The MaxPreps support hours are not specified on the company’s website. However, you can try calling their helpline within regular customer service hours, Monday to Friday, between 9 a.m. and 5 p.m. PT. Customers who prefer communicating online can reach customer support via social media within these hours. Send a direct message describing your issue, and the customer care agent will usually respond within several business hours. Alternatively, you can submit a request via the official website whenever it is convenient for you. The company’s representatives will contact you back to answer your questions or provide instructions to resolve the problem as soon as they study your matter.

PissedConsumer Club

Contact Information

MaxPreps Website:

MaxPreps Help Center:

Corporate Office Address:

MaxPreps
4364 Town Center Blvd., Suite 320
El Dorado Hills, California 95762
United States

Summary of MaxPreps Customer Service Calls

233 TOTAL
CALLS
01:10 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MaxPreps?

Request for Information Question:

  • “Stats question stats question”
  • “Weight put in wrong help”
  • “Question about rankings”

Account Question:

  • “Log in”
  • “Can't log in”
  • “Can’t log in”

Product/ Service Question:

  • “Cannot get access to team”
  • “Complaint”
  • “I haven’t received my tickets for tonight game”

Return/ Replace Question:

  • “Change in coaching staff. Need a new login.”
  • “Score change”
  • “Incorrect score”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “To unsubscribe from MaxPreps”
  • “Cancel page”

Staff Question:

  • “Staff changes”
  • “Making changes to staff”

Website/ Application Question:

  • “Kicked off the app as AllStar Reporter. The person who is currently reporting is reporting incorrect scores/plays”

Employment Question:

  • “Some issues with my admin for girl volleyball for job corps in ***”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Fraud”

Other Question:

  • “Call. About. New. Football. Player”
  • “Why is the 26-27 Football not current online”
  • “Subrescription”

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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