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MaxPreps

MaxPreps

www.maxpreps.com
What is your customer experience with MaxPreps?

MaxPreps Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • MaxPreps has 3.1 star rating based on 23 customer reviews. Consumers are mostly neutral.

  • 75% of users would likely recommend MaxPreps to a friend or colleague.

  • Rating Distribution
  • Pros: Accuracy.
    Cons: Lousy customer service access - they make it nearly impossible to, Nobody to help.

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Media from reviews

MaxPreps - False score on the Jonesboro hodge vs Lincoln prep game
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Top MaxPreps Reviews

Positive Review

"Info on basketball record"

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I was very pleased with the help I received upon contacting Max Preps! I was able to express my desire in having my grandfather's legacy remembered and...

Critical Review

"No service."

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I already filled this out. I don't remember my password, so I asked for a password reset. I got a password reset page and typed in my Gmail address. I got a...

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Allisyn Hvx
map-marker Barnesville, Georgia

To correct the opponent.

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Pinckneyville il. baseball on 5/15/25 lost 6-1 and didnt play Marisa /Coulterville il.they played (West Frankfort iI)Frankfort Il. Redbirds

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Khristopher L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Info on basketball record

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I was very pleased with the help I received upon contacting Max Preps! I was able to express my desire in having my grandfather's legacy remembered and recognized on Max Preps!

Emily was such a huge help and genuinely wanted to help set the record straight. I think this kind of customer service is what the standard should be!

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User's recommendation: I reccommend max preps to anyone and everyone!

Abelardo F Bnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

No service.

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I already filled this out. I don't remember my password, so I asked for a password reset.

I got a password reset page and typed in my Gmail address. I got a message that the Gmail address had already been taken.

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User's recommendation: Don't forget your password.

Abelardo F Bnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Reset

I don't remember my password. I requested a password reset using my Gmail address.

I got a message back that the Gmail I'm using is already in use. There's no escape from the genius who designed this reset mechanism.

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User's recommendation: Don't forget your password.

Jackie F Oam

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No one is available to answer the phone on any lines. And there is no opportunity to Leanne a message because the party in trying to call hangs up. And I and calling during business hours!

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No one is answering the phone. .

I am getting hung up on. Customer Service is not allowing me the customer to leave a message although I am calling during office hours.

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User's recommendation: Answer the phone

Paxon Abn
map-marker Bellmore, New York

Not resolved

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Updated by user Feb 25, 2025

Poor no help resolving issue.

Original review Feb 25, 2025

I could not contact someone only virtually. Your batting average for the State of New York high schools for 2024 players does not list my son Daniel Reynolds who batted 620 regular season at MacArthur high school in Levittown.

NY. He would of ranked 2nd if his stats were included in your post.

My cell is 718 344 ****. Steven Reynolds

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Anonymous
map-marker Jacksonville, Florida

Question about district order

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Got answer quick

I am good. The answer provided me made perfect sense to ease my concerns. Looking forward to future rankings.

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John A Qya

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Schaumburg, Illinois

Incorrect score

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You are not responding to my emails , calls site corrections request or anything. Information is incorrect on schedule 1/22/25 double game scores.

Neutral site is incorrect. It should be deleted.

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User's recommendation: Make sure that their customer service is A1 . Timely response is very poor

Tison Oet

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Leavenworth, Kansas

SherGain

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Updated by user Dec 10, 2024

Now Platte County Class football team is Class 5 state champions and the only undefeated football team in the state of Missouri in 2024 ( All classes 1-6)Yet they still ranked only third in the state of Missouri. Both teams ranked above them have losses.

Also comparing common teams played- they beat Web City much more convincingly than Nixa. Platte County shut them out 35-0. Neither team ranked above them are state champions. Review the teams schedule and you will see what I am saying.

Platte County is not a one dimensional team with not only a 6’5” quarterback with a real arm and several receivers with two being 6’4”, they have a two outstanding running backs.

Example Nixa is a on dimensional running team because of one all world tackle. No one was able to run Platte County all year and picked off unbelievable number of passes because other teams could run on them.

Original review Nov 27, 2024
I feel that once a team has been defeated in state football playoffs they should still ranked as the number team
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Kathrin Xoo
map-marker Mountain View, California

Assistance on spelling of name correctly

Assistance was great. Simple miss spelling of name correction. Max Prep said issue would changed by end of day.

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Mikhaila Rlj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Diego, California

Can’t access my account

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I could not find my email address and password. I gave the attendant my name and email address.

He licked my account up and within a minute or so or two minutes he found my account he told me I could get a new password and to pick my password I did so I checked my account to make sure my password was working properly. It was I said thank you very much.

He was very professional. He was very kind and very nice man.

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RandyandShay G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Alexandria, Virginia

MaxPreps has the wrong player listed as Homewood High School's (Alabama) punter

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Original review updated Sep 12, 2024

Randall "R.C." Gartman is Homewood High School's punter. Homewood High School is in Alabama.

R.C. is a punter and defensive back and wears #7.

Jack Myers is a QB and also wears #7; however, Jack is not a punter.

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Shawn L Erm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I had trouble keep score

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Hi, my name is Shawn Leeck. How are you doing today?

The check-in webpage cannot be found.

Please help me. Thank you.

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Eleonora Qfc
map-marker Wilton, Connecticut

Be forewarned if you submit an athlete photo the company can and will mix it with other athlete names and photos and then senior year you can’t get them to even help you remove the photo

Uploaded a photo onto the roster

Later athlete decided not a recruit

Simply asked for the photo to be removed

Instead the company attached the photo to another athlete on the roster and tells me that its my problem that Google and Safari search wont remove it

When I asked to speak to someone they will only reply by email not a phone call to just troubleshoot the issue and try to help

Moral of story dont upload athlete photos to their rosters

Other than that the service works but come on that doesnt seem right to me or anyone else

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User's recommendation: Don’t upload athlete photos onto maxprepa

Anonymous
map-marker Woodstock, Virginia

Correct stats

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Just wanted to let someone know that Central High School Woodstock Va. was bumped from being 3-1 to 0-4 and was penalized by VHSL for having an ineligible player on there football team.

You can fact check it on Virginia High School Leagues website.

Love your Website, just wanted to make you aware. Keep up the good work.

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Anonymous
map-marker Meadville, Mississippi

You got the score wrong FC WC Game

Yes I leave a small review I appreciate y'all changing that I don't know what happened but like you'd like the guy said he banned the guy that did it thank you so much for changing it Joey

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