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MaxPreps

MaxPreps

www.maxpreps.com
What is your customer experience with MaxPreps?

MaxPreps Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

MaxPreps has a 2.7 star rating from 19 customer reviews; 75% would likely recommend. Consumers mostly neutral. Rating distribution shows 47% unfavorable and 32% positive.

Key Takeaways for Future Customers

  • Check MaxPreps reviews for frequent login and account access issues before signing up.
  • Expect accurate stats often but verify roster and score details yourself.
  • Be aware subscription changes and cancellations may require persistence.

Negative Feedback / Risk Areas

  • Repeated customer complaints about inability to reset passwords and login failures.
  • Poor customer service access: no reliable phone support and slow email responses.
  • Incorrect stats, wrong scores, mixed athlete photos, and trouble removing images.

Positive Feedback

Users note accuracy in many records and occasional helpful, timely support that resolved specific issues.

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Media from reviews

MaxPreps - Log in
MaxPreps - False score on the Jonesboro hodge vs Lincoln prep game
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Bernard O Efh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Log in

MaxPreps - Log in

can't log in

I'm new at futures; I just got hired.

Trying to put the schedule in.

Need to add coaches.

I was at another school.

Need help with email and password.

Not getting anything when I try to reset the password.

Need help with scheduling; please let me talk to a human.

Preferred solution: Help

User's recommendation: Log in

View full review
Daysi Hmh
map-marker Apopka, Florida

Can't log in

It will not accept my email address or password and it will not let me reset it.0000000000000000000000000

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Daysi Hmh
map-marker Apopka, Florida

Can’t log in

Make it easy to log in.000000000000000000000000000000000000000000000000000000000000000000000000000000

View full review
Fon C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Burlington, North Carolina

When I watch a highlights video of Williams Bulldogs, the video is excellent but the audio is unintelligible. Instead of hearing a play by play , all I hear is unrelated Hip Hop crap. I don’t get it,

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Football game highlights have excellent video but the audio sucks. There is no.recognizable play by play but only some kind of Hip Hop crap.

User's recommendation: Football highlights with play by play SUCK !

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Anonymous
map-marker Bogotá, Bogotá, D.c.

To put this video on YouTube and other social media websites.

AI Highlights
  • - I emailed you and haven’t received a reply.
  • - There is a basketball video from Colombia during vacation and a request to upload it to YouTube.

I send you guys a email and I havent receive back from you guys . Its a video of playing basketball if you guys can put it on YouTube ? Thanks

POV: When playing basketball in *** during vacation

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Burnice Gfa
map-marker Saint Louis, Missouri

Alot Wrong

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Where to start? Biased, unaccountable, unprofessional, unapologetic behavior, truly not good for highschool sports period!

Who this ends? Badly for a lot of student athletes.

User's recommendation: Athletics Directors, Go get your own sites for your student athletes.

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Shakeema Bmq
map-marker Grand Blanc, Michigan

Can’t login

Trying to login and want to start looking at local high school undefeated season! Frustrated to say the least!

Ive paid more than once and said I wouldnt pay $40 or less! Ha!

User's recommendation: I’d be cautious about something that I can’t login to this

View full review
Anonymous
map-marker Port-Of-Spain, Port-Of-Spain

Terrible stat record keeping, poor support.

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AI Highlights
  • - MaxPreps lists an 8-man team as 11-man.
  • - Unanswered correction requests hurt his stats and visibility; legal action is being considered.

My son plays for an 8 man team.

MaxPreps has him this year as an 11 man team. I have contacted them multiple times to correct. No response.

This caused an issue with my sons statistics and notoriety among potential college coaches.

Considering legal action

User's recommendation: Never recommend. Unreliable source for high school sports.

View full review
Lilac Lov

Can’t login

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I have tried several times to login to be able to get more information from your service. All I receive is invalid email invalid password.

User's recommendation: it appears Max preps does not recognize your email or your password. They must have a glitch in their system.

View full review
Anonymous

Terrible customer service and imfo updating

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Every damned time I try to log in or update imfo, it is always "invalid". and I can never get a hold of customer service to resolve my issues..

User's recommendation: don't even try to update email address or passwords with Maxpreps

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Anonymous

Reason why a player isn’t in top 25 goal keepers in wv with 12 saves.. should be in top 5

AI Highlights
  • - Chapmanville beat Scott 2-1; freshman goalie had 12 saves.
  • - He allowed one goal on a penalty kick and hasn’t made the top goalkeepers list.

He plays for Chapmanville Regional High school beat Scott high school 2-1 has 12 saves and only scored on him once and was a penalty kick and still hasnt made top goal keepers for saves really think this kid needs some recognition especially Since he is a freshman.

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Khristopher L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Info on basketball record

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AI Highlights
  • - I was pleased with Max Preps' help; Emily helped me express my wish and genuinely wanted to set the record straight about my grandfather's legacy.

I was very pleased with the help I received upon contacting Max Preps! I was able to express my desire in having my grandfather's legacy remembered and recognized on Max Preps!

Emily was such a huge help and genuinely wanted to help set the record straight. I think this kind of customer service is what the standard should be!

User's recommendation: I reccommend max preps to anyone and everyone!

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Allisyn Hvx

To correct the opponent.

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Pinckneyville il. baseball on 5/15/25 lost 6-1 and didnt play Marisa /Coulterville il.they played (West Frankfort iI)Frankfort Il. Redbirds

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Abelardo F Bnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No service.

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AI Highlights
  • - I forgot my password and requested a reset.
  • - I opened the reset page and entered my Gmail.
  • - The Gmail address had already been taken.

I already filled this out. I don't remember my password, so I asked for a password reset.

I got a password reset page and typed in my Gmail address. I got a message that the Gmail address had already been taken.

User's recommendation: Don't forget your password.

View full review
Abelardo F Bnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reset

AI Highlights
  • - User requested a password reset using their Gmail address.
  • - The system said the Gmail address is already in use.

I don't remember my password. I requested a password reset using my Gmail address.

I got a message back that the Gmail I'm using is already in use. There's no escape from the genius who designed this reset mechanism.

User's recommendation: Don't forget your password.

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Jackie F Oam

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No one is available to answer the phone on any lines. And there is no opportunity to Leanne a message because the party in trying to call hangs up. And I and calling during business hours!

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No one is answering the phone. .

I am getting hung up on. Customer Service is not allowing me the customer to leave a message although I am calling during office hours.

User's recommendation: Answer the phone

View full review

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